We welcome you to contact us directly if you have an urgent matter or questions regarding an item or your order.
Our San Francisco studio is open Monday through Friday, 9am-5pm (pst).
We can be reached at 415.466.2992 or via email: email@example.com
We stand behind our products and craftsmanship 100%. For items purchased directly from Rebecca Overmann, please contact us and we will advise you on the best way to proceed. While many repairs could be made by a local jeweler, we recommend you speak with us before proceeding. If the repair is due to ‘normal wear and tear’, we will provide an estimate prior to starting the repair. Repairs generally take from 1 to 2 weeks to complete.
Please consult us if you have any questions regarding care or cleaning of your jewelry. Certain chemicals and techniques may damage your jewelry. You can consult our cleaning guide for engagement rings for general care of your heirloom pieces.
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We will not link, or seek to link, any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information. Information submitted through our online forms will be used in scheduling your appointment and subscribing to our email newsletter.
Please contact us if you have any concerns about information that you’ve provided. Your information, unless requested by you directly, will not be transferred or sold to any third parties for any other use.